Support

We're here to help. Reach a human within 48 hours.

Contact

Reason	Email
Product help, bugs, feature requests	support@rmmbrly.io
Privacy, data export, account deletion	privacy@rmmbrly.io
Legal, terms, DMCA, business inquiries	legal@rmmbrly.io
Report objectionable shared content	legal@rmmbrly.io

We aim to respond within 48 hours on business days. Security issues should go to security@rmmbrly.io (see security.txt).

Reporting objectionable content. Every shared collection and embed page has a Report control that anyone can use — no account required. We review reports and act on objectionable content within 24 hours, removing or unpublishing it and suspending repeat offenders. Signed-in users can also block a collection to stop seeing it. In the app, anything someone shares with you has a ⋯ menu with Report and Block: blocking hides everything that person has shared with you and stops them sharing with you, and they aren't told. Unblock in Profile → Account → Blocked accounts.

Getting started

Create an account at rmmbrly.io/auth with your email — we'll send you a magic link to sign in.
Save your first item. From the library, paste any URL, add a photo, or jot a quick note. Shortly after you save it, rmmbrly adds a summary, tags, and topics on its own. How long that takes varies, and large imports are worked through over hours or days.
Save from anywhere. On iPhone, tap Share in Safari — or in any app that shares a web link, like Instagram — and choose rmmbrly. You can add why it matters before you save. On a computer, copy the page's link, then click Save and paste it in.

When you're ready, organize your library into Spaces, surface what you've forgotten with Resurface, and search across everything you've ever saved — including the text inside PDFs, screenshots, and audio files.

Troubleshooting

I can't sign in

Check your inbox and spam folder for the magic-link email from auth@rmmbrly.io. Magic links expire after 1 hour — request a new one if needed.
Use the same email you originally signed up with. rmmbrly does not auto-merge accounts across providers (Apple, Google, email).
Clear cookies for rmmbrly.io if you're stuck on a redirect loop, then try again in a private/incognito window.
If you still can't get in, email support@rmmbrly.io from your account email and we'll help you recover access.

My save isn't working

Check your connection. rmmbrly needs an active internet connection to save and enrich items.
If saving a URL fails to fetch a preview, the site may be blocking automated requests (paywalled articles, login-required pages). The item is still saved — you can add a note or upload a screenshot.
If saving from the iOS Share Sheet does nothing, make sure rmmbrly is enabled in Share Sheet settings (Share → "..." → Edit Actions → enable rmmbrly).
If rmmbrly isn't in the Share Sheet, check what you're sharing. It only appears for a web link — not a photo, a file, or plain text. Add photos from Save in the app instead.

I can't find an item I saved

Give a brand-new save a little time, then refresh. The item may not be searchable yet: it becomes fully searchable once its tags and topics are added, and how long that takes varies. If you've saved or imported a lot at once, some saves wait in line and are finished over the next hours or days.
Check filters. Filters in the library (date, type, space) can hide items. Clear all filters from the filter chip row.
Use full-text search. rmmbrly indexes the full text of URLs, notes, PDFs, and screenshots. Searching for any word from inside the content should surface it.
If an item is stuck "pending" for more than 5 minutes, email support@rmmbrly.io with the item URL and we'll investigate.

Enrichment looks wrong

AI-generated summaries, tags, and topics are best-effort. You can edit any tag or note from the item detail screen.
If enrichment is consistently wrong for a particular type of content, send us an example at support@rmmbrly.io — we use real cases to tune the prompts.

Frequently asked questions

How do I save something?

Save URLs, notes, or photos (including screenshots) from the main library screen. On a computer, copy a page's link and paste it into Save. On iPhone, tap Share in Safari or in any app that shares a web link, and choose rmmbrly.

How do I delete my account?

Go to Profile → Privacy & Data → Danger Zone → Delete My Account & Data in the app. The in-app flow deletes your account and all associated data within 30 days (backups retained up to 90 days per our Privacy Policy). You can also email privacy@rmmbrly.io to request deletion.

How do I export my data?

Go to Profile → Export → Download. Your library will be downloaded as a JSON file (or CSV — pick from the export screen).

How do I cancel my subscription?

Manage your subscription from Profile → Subscription. Subscriptions purchased via the iOS app are managed in iOS Settings → Apple ID → Subscriptions.

How do I report a bug?

Email support@rmmbrly.io with what happened, what you expected, and a screenshot if possible.

Is my saved content private?

Your library is account-scoped, and sharing sends the content you select to its recipients. Some stored image display copies are currently readable by anyone with their exact URL. Saved content is processed by the providers listed in our Privacy Policy under their own API terms; we do not promise provider-wide zero retention. See our Privacy Policy for the full list of processors.

App Store rating

rmmbrly is for adults aged 18 or older. Version 1.1 requires an 18+ App Store age rating to match this eligibility rule. If you enjoy rmmbrly, a rating or review on the App Store helps other people find it — thank you.

Privacy and terms

See our Privacy Policy and Terms of Service.