We're here to help.
If you have a question, issue, or suggestion, you can reach us at:
How do I delete my account?
Open the app, go to Profile, then scroll down to the Data Export & Deletion section. Tap Delete My Account & Data to permanently remove your account and all saved items.
How is my data stored?
All your data is stored in a secure, encrypted cloud database scoped to your account. No other user can access your saved items. For full details, see our Privacy Policy.
How does AI enrichment work?
When you save an item, its content is sent to a third-party AI provider (Gemini or OpenAI) solely to generate summaries, tags, and highlights. These providers process the content on demand and do not retain it. The generated metadata is stored in your account under the same privacy protections as all your other data.
Can I export my data?
Yes. Go to Profile, then scroll to Data Export & Deletion. You can download your full library as JSON or CSV at any time.
How do I report a bug?
Send an email to support@rememberly.app with a description of the issue and any relevant screenshots. We'll get back to you as soon as possible.
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